What We Do

Our responsibilities range from promoting downtown events and happenings to managing the parking system and maintaining the streescape. Here's a list of many of these responsibilities. 


  • Kalamazoo Holiday Parade
  • Santa's Workshop
  • Holly Jolly Trolley
  • Student Engagement Activities
  • Partnering on a host of downtown events, including Art Hop, Art on the Mall, and Do-Dah Parade



Maintenance & Improvements

  • Maintaining the Kalamazoo Mall, Arcadia Creek Festival Place and other key areas of downtown
  • Performing annual maintenance of Arcadia Creek and Arcadia Ponds
  • Providing sidewalk improvements and enhancing streetscape elements such as bike racks, benches, trash receptacles, dog waste stations, etc.
  • Advocating for improved lighting and safety within the downtown area
  • Supporting the Kalamazoo River Valley Trail


  • Maintaining the ramps
  • Making improvements, such as lighting upgrades and resurfacing lots
  • Attending ramps and high-volume lots
  • Recommending parking fees, programs, and policies
  • Subsidizing the parking system debt to keep parking fees low
  • Providing customers with lockout, jump start, and escort services
  • Crafting programs for part-time employees, jurors, and special events